We can help with most, but not all tax returns, so be sure to read the list of items that we cannot help with.
You can make an appointment by clicking on this link: Make an appointment (Appointment system will be available in late January)
It's faster to make the appointment yourself, but if you have trouble doing that, you may leave us a message at 703-829-6192 and we will help you make an appointment.
Walk-in service may be available, depending on counselor availability. We always help people with appointments first though. Afternoons are generally less busy, if you want to try coming without an appointment. In either case, you will need to fill out our forms ahead of meeting with a tax counselor.
Prior to your appointment Collect all your relevant tax materials.
See What You Need to Bring for reminders on what you need.
Remember to bring Social Security cards or ITIN letters for all taxpayers and dependents. Government documents with full social security numbers are acceptable, as are prior tax returns, if done at our site in previous years.
You will also need to fill out some forms for us. These may be obtained ahead of your appointment at the library reference desks on the first or second floor, from us during our open hours, or they can be downloaded here:
Intake Booklet (required)
Supplemental Forms (required)
Worksheet for Self-Employed Individuals (optional)
Worksheet for Itemizing Deductions (optional)
Worksheet for Education Credits (optional)
When you come for your appointment, you will be interviewed by a tax counselor. Once he or she has collected your information, they will prepare your return while you sit with them. A second counselor will then review the return with you and answer any questions you might have. We will print a copy of your return for your records and then electronically file the return for you.
If you are unable to wait while we prepare your return, you will be able to "drop-off" your tax documents for pick-up at a later time. In this case, you will still need to sit for a thorough interview with the tax counselor before leaving the site, and you will need to be available to answer calls if we have questions about your return after you leave. You will be given an appointment time to pick up your completed return. When you return, we will review the return with you and answer any questions you might have. Once you have approved the return, we will file it electronically for you.
Contact us with any questions -- after January25
By phone: 703-829-6192 - Leave your name, phone number, and a brief message and one of our counselors will call you back within 24 hours. Please answer calls from unknown numbers during this time.
By email: email@example.com Do not include sensitive information such as your social security number when communicating with us by email.
We look forward to serving you this tax season.