February 3 – April 14, 2026
Tuesdays, 10:00 AM to 7:00 PM
Thursdays, 10:00 AM to 5:00 PM
Please review What We Can and Cannot Do to be sure we can prepare your return.
Appointments are recommended, but we do accept walk-ins when possible.
Don't forget:
Social Security cards or ITIN letters for all taxpayers and dependents. Government documents with full social security numbers are acceptable, as are prior tax returns, if done at our site in previous years.
Your bank account information for direct deposit or direct debit. (A voided check is the best way to show it to us.)
Note, the IRS does not want to mail any refund checks. If you don't provide your bank information for a refund, your refund will be delayed while IRS tries to get your bank information.
Your Identity Protection PIN (or IP PIN), if you received one in a letter from IRS.
Your 2024 tax return.
See also What You Need to Bring for more information
You will also need to fill out some forms for us. These may be obtained ahead of your appointment at the library reference desk or from us during our open hours, or they can be downloaded here:
Intake Booklet (required for everyone)
Optional worksheets for some taxpayers -- for self-employed individuals, to itemize, for education credits, for no tax on tips or overtime, for no interest on some new car loans -- can be found on our What You Need to Bring page.
You can make an appointment by clicking on this link: Make Appointment with TaxAide
We only make appointments two weeks out, so check back to make one for a later date. New dates are released every Tuesday and Thursday.
It's faster to make the appointment yourself, but if you have trouble doing that, you may leave us a message at 703-829-6192 and we will call you back to help you.
Walk-in service may be available, depending on counselor availability. We always help people with appointments first though. Afternoons are generally less busy. In either case, you will need to fill out our forms ahead of meeting with a tax counselor.
Most appointments take about two hours.
At your appointment, a tax counselor will interview you and prepare your return while you wait. A second counselor will review the return with you, answer questions, print a copy for your records, and electronically file it. Most appointments take about two hours.
If you cannot wait or your return cannot be completed before closing, you may drop off your documents. You will still need to sit for a thorough interview with the tax counselor before leaving the site, and you must be available to answer questions about your return after you leave. Then you can return later to review and approve your completed return before it is filed.
By email: acl.taxaide47@gmail.com Do not include sensitive information such as your social security number when communicating with us by email.
By phone: 703-829-6192 - Leave your name, phone number, and a brief message and one of our counselors will call you back, ususally within 24 hours. Please answer calls from unknown numbers during this time.
We look forward to serving you this tax season!
AARP Foundation TaxAide
Arlington Central Library
1015 North Quincy Street
Arlington, VA 22201